Shipping policy
Shipping Policy
Welcome to our Shipping Policy! We aim to provide you with clear information about our shipping procedures to ensure a smooth shopping experience. Please read the following details carefully.
1. Shipping Methods
We offer a variety of shipping options to meet your needs:
- Standard Shipping: Estimated delivery within 3-7 business days.
- Expedited Shipping: Estimated delivery within 2-3 business days.
Shipping rates will be calculated at checkout based on your selected method.
2. Processing Time
All orders are processed within 1-3 business days. Please note that processing times may extend during peak seasons or holidays. You will receive a confirmation email once your order has been processed and shipped.
3. Shipping Rates
Shipping costs are calculated based on the total weight of your order, your shipping address, and the shipping method you choose. You will see the shipping cost before finalizing your purchase at checkout.
4. Delivery Times
Delivery times vary based on your location and the shipping method selected. While we strive to meet estimated delivery dates, unforeseen circumstances (such as weather, holidays, or carrier delays) may occur.
5. Order Tracking
Once your order has shipped, you will receive an email with tracking information. You can use this information to monitor the status of your shipment.
6. International Shipping
We are pleased to offer international shipping to select countries. Please be aware that customs fees, duties, and taxes may apply, which are the responsibility of the customer. Delivery times for international orders may vary.
7. Lost or Damaged Packages
If your package is lost or damaged in transit, please contact us within 7 days of the expected delivery date. We will work with the shipping carrier to investigate and resolve the issue.
8. Changes to Shipping Policy
We reserve the right to update or modify our shipping policy at any time. Any changes will be posted on this page, and your continued use of our services constitutes acceptance of those changes.
9. Contact Us
If you have any questions or concerns regarding our shipping policy, please feel free to reach out to our customer service team at:
- Email: thetruevaluez@gmail.com
Thank you for choosing us for your shopping needs! We appreciate your business.